At Expert AC Solutions, customer satisfaction is our priority. This Refund & Returns Policy outlines the terms related to service cancellations, refunds, and payments.
- Service-Based Business
Expert AC Solutions provides AC repair, installation, maintenance, HVAC services, and related solutions. As we offer services rather than physical products, returns are generally not applicable.
- Service Cancellation
Customers may cancel or reschedule a booked service by contacting us before the technician is dispatched. Cancellation requests made after service commencement may not be eligible for a refund.
- Refund Eligibility
Refunds may be considered in the following situations:
• Duplicate payment made by the customer.
• Payment collected for a service that could not be provided.
• Approved refund requests after review by our management team.
- Non-Refundable Situations
Refunds will generally not be provided for:
• Services already completed.
• Customer unavailability at the scheduled appointment time.
• Issues resulting from misuse, unauthorized repairs, or external factors beyond our control.
• Change of mind after service completion.
- Refund Processing
Approved refunds will be processed through the original payment method whenever possible. Processing times may vary depending on the payment provider or bank.
- Service Quality Concerns
If you are dissatisfied with our service, please contact us immediately. We will make reasonable efforts to inspect the issue and provide an appropriate resolution.
- Policy Updates
Expert AC Solutions reserves the right to modify this Refund & Returns Policy at any time without prior notice.
- Contact Information
Business Name: Expert AC Solutions
Phone: 6307642784
WhatsApp: 6307642784
Email: coolingcaresystemup2784@gmail.com
Service Areas: Gorakhpur and Bangalore
For any questions regarding cancellations or refunds, please contact our support team.